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Boston MedFlight

Boston MedFlight

Your Life. Our Mission.

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A group of BMF employees in front of a helicopter

Transport Team

Every Boston MedFlight mission is powered by a highly trained, tightly coordinated crew—people who bring together deep clinical knowledge, rapid decision-making, and the human touch needed to care for patients during their most critical moments.

Who’s on Board?

Every Boston MedFlight mission is staffed by a three or four-person crew trained to deliver ICU-level care during transport—whether in the air or on the ground.

a paramedic and a nurse

A Critical Care Transport Nurse and Critical Care Paramedic

Two expert clinicians trained to the highest standards, working side by side to care for patients.

an EMT loading an ambulance

Critical Care Transport EMT

Assists the clinical team and ensures safe, efficient ground operations.

a BMF pilot in a helicopter

Pilot(s)

Partners with the clinical team to ensure safe and seamless flights.

A BMF pilot transporting a patient in the rain
Gil Lewis, Critical Care Transport Paramedic,
Boston MedFlight, assists Leah Kelley, Critical Care Transport Nurse, load equipment onto a Cessna Citation CJ4 Twin engine jet during her orientation session at the Bedford facility.

What Sets Our Transport Teams Apart?

At Boston MedFlight, experience and technical skill are just starting points. What truly sets our teams apart is the combination of clinical expertise, high-stakes readiness, and a deep commitment to trust, teamwork, and patient-centered care.

  • Specialty-Certified Clinicians: Every transport is staffed by a critical care transport nurse and a critical care transport paramedic, each holding specialty certifications in critical care transport—such as CFRN and CCRN for nurses, and FPC for paramedics—ensuring ICU-level care wherever it’s needed.
  • Essential Ground Support: Our EMTs play a vital role in critical care ground transport—ensuring vehicle readiness, assisting with patient movement, and supporting the clinical team with operational needs. Their work helps keep every transport safe, smooth, and focused on the patient.
  • Elite Flight Crews: All Boston MedFlight pilots—both rotor-wing and fixed-wing—are highly trained, ATP-rated, IFR-proficient, and operate to standards above typical industry requirements. Our team undergoes rigorous and recurrent training focused on safety, proficiency, and readiness to perform critical care transport missions in all environments.
  • Prepared for Anything: There’s no such thing as a “routine” mission. Whether responding to a trauma scene or transporting a critically ill newborn, our crews are trained and equipped to adapt in real time while always putting the patient first.
  • Collaborative Culture: Whether at a bedside or scene, our teams work seamlessly with referring EMS crews and hospital staff at referring and/or receiving providers to ensure continuity of care. 
  • Built on Trust: In critical care transport, trust isn’t optional—it’s essential. Our teams rely on one another completely, knowing that lives depend on coordinated action and mutual respect under pressure. Learn more about the Maintenance team that keeps our aircraft ready to serve.
  • Calm Under Pressure: When chaos surrounds a scene, our teams bring calm. Patients and families feel the difference—steady hands, confident decisions, and genuine compassion when it matters most.
Learn more about the Communications team that expertly coordinates every mission
Two medflight pilots talking near helicopters

See our team in action in behind-the-scenes photos from the Boston Business Journal.

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40 Years of Boston MedFlight - Your Life. Our Mission.

150 Hanscom Drive 
Bedford, MA 01730

781-863-2213

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Request Transport

1-800-233-8998

Copyright © 2026 New England Life Flight Inc. dba Boston MedFlight
  • What We Do
    • Clinical
      • Our Capabilities
      • Transport Team
      • Education & Team Development
      • Clinical Contributions
      • Request Transport
    • Operations
      • Bases
      • Air Transport
      • Ground Transport
      • Communications Center
      • Safety
  • About Us
    • Mission, Vision & Values
    • Leadership
    • History & Consortium
    • News
    • Upcoming Events
  • Our Impact
    • By The Numbers
    • Impact Stories
    • Community Engagement
    • Request a Visit
  • Resources
    • Requesting Providers
    • First Responders
    • Patients & Families
    • Educational Offerings
    • Critical Care Conference
  • Get Involved
    • Make a Gift
    • Other Ways to Give
    • Raise Funds for BMF
    • Partnerships
    • Upcoming Events
  • Careers
  • Contact
    • Request a Visit

Request a Boston MedFlight Transport

EMS and hospital teams can call our Communications Center 24/7 to coordinate urgent transport requests.

1-800-233-8998