Mission, Vision & Values
Mission
Boston MedFlight commits to excellence in patient care by providing the highest quality critical care transport system.
Vision
To be a non-profit global leader in critical care transport and contribute to the advancement of the field.
Core Values
- Integrity: With ourselves and with others, we are always honest and act ethically.
- Commitment: Our words and actions prioritize safety, patient needs, and the MedFlight mission.
- Quality: We aim for excellence in every detail and constantly seek to improve our performance.
- Respect: We treat others with dignity and value their contributions.
- Consistency: We demonstrate our high standards in every interaction with internal or external customers.
- Collaboration: We build teams and relationships in our organization, with other providers, and with other organizations.
- Accountability: We hold ourselves, our teams, and our leaders to these values.
- Diversity: We seek to embrace diversity, actively pursue equity, and foster an inclusive environment.
Nonprofit. Mission-Driven. Patient-Focused.
As a nonprofit organization, we provide care to everyone in need, regardless of insurance status or ability to pay—a promise we’ve kept for more than 40 years. Each year, we provide over $7 million in free and unreimbursed care, ensuring 0 patients are ever turned away.
Your support helps us carry that mission forward.
See our Mission in Action
